Privacy Policy

Privacy Policy

Last Updated: March 8, 2026

Tutor Zoom ("we", "our", "us") operates the tutorzoom.live platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you register for an account, we may collect:

• Name — To personalize your experience and communications.
• Email Address — For account access, notifications, and support.
• Password — Stored securely using industry-standard hashing (bcrypt).
• Payment Information — Processed securely through PayPal. We do not store credit card numbers.

Usage Data

We automatically collect:

• Browser type and version
• IP address and approximate location
• Pages visited and time spent
• Device type and operating system
• Referring website

Site & Session Data

When you connect a WordPress site, we collect:

• Site URL and domain
• Zoom session metadata (topics, times, durations)
• License activation/deactivation events

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Tutor Zoom service
• Process transactions and send billing notifications
• Send service-related communications (updates, security alerts)
• Respond to support tickets and inquiries
• Monitor and analyze usage to improve our service
• Detect and prevent fraud or abuse

3. Data Sharing

We DO NOT sell your personal information. We may share data only in these cases:

• Service Providers — PayPal (payment processing), Zoom (video conferencing API).
• Legal Requirements — When required by law or to respond to legal process.
• Business Transfers — In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data in transit
• Bcrypt password hashing
• Regular security audits and monitoring
• Access controls and principle of least privilege

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and data by contacting support.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data in a portable format
• Object to processing of your data

7. Cookies

We use essential cookies for:

• Session management (keeping you logged in)
• CSRF protection (security)
• Remembering your preferences

We do not use third-party advertising or tracking cookies.

8. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the latest revision. Continued use of the service constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us via our support ticket system.